DQUIM Privacy Policy

At DQUIM, we respect and protect the privacy of our users. This privacy policy explains how we collect, use, share, and safeguard the personal information of visitors to our website, in accordance with the Personal Data Protection Law of Ecuador.

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1. Information We Collect
We receive, collect, and store any personal information you enter on our website or provide to us in other ways. This includes:

Identification data such as name, email address, phone number, and physical address.
Billing and payment details, such as credit card information.
Technical information such as IP address, browser type, and browsing history on our site.
Any other information you voluntarily provide through contact forms, subscriptions, or transactions.

2. How We Collect Information

We collect information directly when:

You complete forms on our website (e.g., contact or subscription forms).
You make transactions in our online store.
You communicate with us via email or phone.
We may also collect information automatically through the use of cookies or other tracking tools.

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3. Why We Collect This Information

The information we collect serves several purposes:

To offer our products and services.
To manage orders and process payments.
To communicate with you, whether to provide customer support, send updates about your orders, or marketing notifications.
To improve our website and the services we offer through aggregated data analysis.
To comply with applicable legal regulations.

4. How We Store and Protect Information

DQUIM uses third-party platforms and services to securely store the personal data we collect, including Wix.com databases. Data is protected by firewalls and other security measures. Payment information is managed by platforms that comply with PCI-DSS standards, ensuring secure transactions.

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5. Who We Share Information With

We do not sell or share personal information with third parties, except under the following circumstances:

With service providers who manage payment processing and data storage.
When required by law or to protect our rights and comply with local regulations.

6. Use of Cookies and Tracking Tools

Our website uses cookies to enhance user experience, analyze browsing behavior, and provide personalized advertising. By visiting our site, you agree to the use of these tools. You can manage and disable cookies from your browser settings.

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7. User Rights

You have the right to access, correct, delete, or request the restriction of the processing of your personal data. If you wish to exercise these rights or withdraw your consent for the processing of your data, please contact us at ventasdquim@gmail.com or reach us directly at +593 098 027 2357.

8. Privacy Policy Updates
We reserve the right to modify this privacy policy at any time. We encourage you to check this page regularly to stay informed of any changes. Any modifications will take effect immediately upon posting on this website.

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9. Contact

If you have any questions about our privacy policy or wish to access your personal data, please contact us via ventasdquim@gmail.com or reach us directly at +593 098 027 2357.